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Nicholas PapaspyrouPressidium9/2020 - 11/2021
https://pressidium.com
Technical Support/DevOps Engineer
Pressidium, London, UK
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Linux Administration
Monitored automated build and continuous
software integration process to drive build/release failure resolution
Wrote and updated documentation to outline the technical design of the entire project
Researched and identified new technologies and tools helping to grow agile development environment
Provided Tier 1 IT support to non-technical internal users through desk-side support services
Defined and documented technical support best practices for website technologies
Leveraged strong understanding of WordPress core to manipulate admin and theme components
Converted design assets into component-based
HTML, CSS and JavaScript
Tested troubleshooting methods, devised
innovative solutions, and documented
resolutions for inclusion in knowledge base for
support team use
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